Terms of use
Last updated: 31 October 2026.
These terms apply when you book an appointment through EasyPeasy Booking. EasyPeasy Booking is run by Taleotech Ltd (trading as Taleo Technologies), 20 Wenlock Road, London N1 7GU, company number 16458285.
Who you are booking with
You are booking directly with the self-employed professional named on the booking page. Your agreement for the appointment, including the price, what's included, when you pay and their cancellation policy, is with them.
Taleo Technologies provides the booking system only. We are not a party to your appointment, we don't provide the service, and we don't take payment for it.
Making a booking
- The times shown are the professional's real availability, worked out from their hours, their other bookings and, for home visits, travel time. A time is held for a few minutes while you enter your details.
- Confirmed booking: you'll get a confirmation email when the booking is made.
- Approval: some professionals approve bookings first. Your time is held while they decide, and you'll get an email when they accept or decline. If they don't answer in time, the request ends and the time is freed up.
- Home visits: the address you give must be one you are entitled to have the professional visit. Any travel charge is shown before you confirm.
Your details
Give your real name, a mobile number and an email address you can be reached on. The professional uses them to contact you about your booking. Our privacy notice explains how your data is used.
Changing or cancelling
Use the link in your confirmation email to change or cancel, within the professional's notice period. Outside that period, contact the professional directly.
The professional's cancellation and no-show policy is shown on their booking page and in your confirmation, and it is between you and them.
The professional may also cancel or move your booking. If they do, you'll get an email.
Paying
You pay the professional, not EasyPeasy Booking, by the methods they list, such as cash, card on the day, or a payment link they give you. Any payment link takes you to the professional's own payment provider. EasyPeasy Booking doesn't see your payment details.
Using EasyPeasy Booking fairly
Don't make false bookings, book in someone else's name without their permission, or try to get around how the booking system works.
Our responsibility
We work to keep EasyPeasy Booking available and accurate, but we can't promise it will always be available or error-free. We are not responsible for the appointment itself, for anything the professional does or doesn't do, or for any agreement between you and them.
Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or for fraud. Your statutory rights as a consumer are not affected.
Changes
We may update these terms. The version that applies is the one shown when you make your booking.
Law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.